SUPPORT

We're here to help.

Questions about your account, your data, or how PilatesNote works — reach out any time and we'll get back to you personally.

The fastest way to reach the team. We read and reply to every message.

We typically respond within 1–2 business days.

Common questions

Q.How do I get PilatesNote?
PilatesNote is available now on the App Store for iPhone. Download it, create an account, and you can add your first client right away. Android isn't available yet.
Q.I'm having trouble signing in.
Email support@pilatesnote.com with the address you signed up with and a quick description of what's happening — we'll help you get back in.
Q.How is my client data stored and protected?
Your notes and client information are private to your account. See our Privacy Policy for details on how data is stored and used.
Q.I found a bug, or have an idea for a feature.
We'd love to hear it. Email us at support@pilatesnote.com — instructor feedback is what shapes what we build next.
Q.How do I delete my account or data?
Email support@pilatesnote.com from your account address and we'll process the deletion, in line with our Privacy Policy.